Frequently Asked Questions
What exactly am I buying?
Digital PDF guides — instantly downloadable, readable on any device (phone, tablet, computer, or print them out). No physical product will be shipped.
How do I get my files?
Right after checkout you'll see download links on the order confirmation page, and we also email them to you instantly. Lost the email? Contact us and we'll resend it.
Do I need any special software or paid tools?
No. The toolkits and templates just need a free PDF reader, print them out or fill them in digitally, whatever works for you. For the AI-prompt guides, everything works with the free versions of ChatGPT, Claude, or Gemini; we point out the rare cases where a paid plan helps.
I'm not tech-savvy. Are these for me?
Yes — that's exactly who we write for. Every guide assumes zero technical background and walks you through step by step, in plain English.
What's your refund policy?
If it is not useful, email us and we will refund you in full. That is the whole policy. These are instant downloads so you keep the file either way, and we would rather give your money back than have you feel stuck with something that did not help. Download trouble, or the product is not as described? Email us and we will sort it out.
Can I share the files with my team?
Your purchase covers use within your own business. Please don't redistribute or resell the files.
Will the guides stay up to date?
Yes — you get free updates to the edition you purchase. When we release an updated version of your edition, you'll receive the new file by email.
Still have a question?
Reach out via our contact page — we reply within one business day.